Introduction
Robotic Process Automation (RPA) is gaining a lot of attraction from businesses looking to streamline their business operations, increase efficiencies in the work, and reduce the unwanted costs. It allows companies to automate repetitive and mundane tasks, freeing their workforce to focus on higher-value activities. In recent years, many top companies across various industries have adopted RPA solutions, significantly improving their processes and bottom line.
In this blog post, we'll take a closer look at some of the success stories of companies of all sizes that have implemented RPA. So, let’s have a look!
Top 10 Companies Using RPA: You Might Not Know About This
Below are the ten companies that have implemented RPA solutions to streamline their operations and achieve significant results:
Lake Health
A healthcare provider in Ohio, USA, that automated tasks such as appointment scheduling and insurance verification using RPA.
RBL Bank
A private sector bank in India that implemented RPA to automate its account opening process, resulting in faster turnaround times and increased customer satisfaction.
Unum
A provider of disability, life, and other insurance products in the USA that uses RPA to automate claims processing, allowing for a faster and more accurate claim resolution.
Harman International
A subsidiary of Samsung Electronics that produces audio equipment, connected car systems, and other electronics. Harman uses RPA to automate tasks such as order processing and vendor invoice processing.
NICE Systems
An Israeli software company that provides solutions for customer experience and workforce optimization. NICE uses RPA to automate tasks such as data entry and reconciliation.
PNM Resources
An electricity and natural gas service provider in New Mexico, USA, uses RPA to automate accounts reconciliation and report generation tasks.
Mansfield Oil
An energy supply and logistics company in the USA that uses RPA to automate ordering and invoice processing tasks.
Atento
A provider of customer relationship management services in Latin America and Spain that uses RPA to automate tasks such as data entry and customer account management.
HCL Technologies
An Indian multinational technology company that uses RPA to automate tasks such as order processing and data entry for its clients.
NEXTracker
A provider of solar tracking systems and energy storage solutions that uses RPA to automate tasks such as data entry and report generation.
These companies have demonstrated the benefits of RPA to focus on higher-value tasks. As RPA technology continues to advance, more companies are likely to adopt it and hire RPA developers to implement RPA in their businesses to improve their operations and stay competitive in today's cut-throat competition business market.
Now let’s have a look at the RPA use cases by industry wise.
RPA Use Cases by Industries
Below are some examples of how RPA is being used in different sectors, including top companies using RPA:
Healthcare
RPA is used to automate medical billing and patient record-keeping tasks. Mercy Health, a leading healthcare provider in the USA, implemented RPA to automate claims processing and reduce administrative costs.
Banking and Finance
In Banking and Finance industry, RPA is being used to automate mortgage processing and fraud detection tasks. HSBC, a global banking and financial services company, uses RPA to automate its mortgage processing, resulting in faster turnaround times and increased accuracy.
Insurance
One of the top-notch industries is leveraging RPA to automate claims processing and improve customer service. Aviva, a British multinational insurance company, uses RPA to automate its claims processing, reducing processing time and improving customer satisfaction.
Manufacturing
In Manufacturing industry, RPA is used to automate inventory management and supply chain optimization tasks. Ford Motor Company, one of the largest automobile manufacturers in the world, uses RPA to optimize its supply chain and reduce operational costs.
Retail
Want to automate inventory management and customer service tasks in your Retail business? RPA is a one-stop solution for you. Walmart, the world's largest retailer, uses RPA to automate its inventory management and improve its supply chain efficiency.
Energy and Utilities
If you are in energy or utilities industry, you can leverage RPA to automate data analysis and billing tasks. National Grid, a British multinational electricity and gas utility company, uses RPA to automate data analysis and improve billing accuracy.
Telecommunications
When we talk about telecommunications industry, they can use RPA to automate customer service and billing tasks. BT Group, a British multinational telecommunications company, uses RPA to automate customer service and improve billing accuracy.
Transportation and Logistics
RPA can be used to automate order processing and invoice management tasks in Transportation and Logistics industry. DHL, a global logistics company, uses RPA to automate order processing and improve invoice accuracy.
Hospitality
In Hospitality industey, RPA can be used to automate hotel room booking and guest service tasks. InterContinental Hotels Group, one of the largest hotel companies, uses RPA to automate its hotel room booking process and improve its guest service efficiency.
Government
When it comes to Government, they can use RPA to automate data entry and administrative tasks. The United States Postal Service uses RPA to automate data entry and reduce manual errors.
Conclusion
In a nutshell, these examples demonstrate how RPA transforms businesses and industries, enabling them to improve their operations and provide better customer service. As RPA technology continues to evolve, we expect to see more organizations adopting it to stay ahead of the competition and drive growth. So what are you waiting for? Start leveraging RPA consulting services to enable automation in your business.
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