Simple Methods to Eliminate ‘QuickBooks Invoice Payment Error’

As a business owner, you must have to make payment to different parties like your employees, customers/clients, etc. But when performing a transaction, you may get interrupted with a payment error and make it unable to create any transaction. 

‘QuickBooks Invoice Payment is common to face. However, this results in imbalance in the rhythm of the work. It could occur due to many basic fluctuations in the payment, unlike full payment or technical glitch. So, to fix this error, go through the given comprehensive guide and follow the troubleshooting solutions. 

We understand the frustration of dealing with such errors and stand by you in the journey. If you need prompt resolution, make a call to our experts at +1(855)-738-0359. We have a team of experts who are qualified enough to fix this issue in a matter of minutes

Invoice sent to customer has ‘Review and Print’ rather than ‘Review and Pay’ options

QuickBooks payments pave a smooth way for your customers to make their credit card payments with the use of their invoice. Your customer must have received the Payments-enabled invoice with the option of Review and Pay. If this is not the case and the option displays Review and Print, it is an error. Considering this, we have calculated steps to fix this error: 

1. Click on the option Sales from the left-side menu. 
2. Now, choose the Customers option from the dropdown menu.
3. Navigate the customer name for which the invoice you have sent. 
4. In the list of transactions, click on the desired invoice. 
5. Unchecked the credit card box.

Ensuring the unchecking of the credit card box and saving the transaction. Now, this will make certain that you are able to send the invoice to the customer with the PayNow link. 

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Invoices with a Pay Now Link and Partial Payments

It is possible that your customers may want to make partial payments. But we all are well aware that PayNow links are built to accept full payment only. In case the partial amount is submitted, there is a chance that the second time PayNow link will not work. So, you need to manually process the payment. Here’s, you can submit the partial payment manually: 

Follow the below steps for this: 

1. Click on + New and select Receive Payment. 
2. Now, enter the payment date along with the customer information. 
3. Navigate to the section Outstanding Transactions and click on the open invoice. 
4. For receiving partial payment, make changes to the Amount Received field. 
5. Further, click on the credit card option from the payment method in the dropdown menu. 
6. Hit on Credit card details and fill the credit card info. Following this, click on the 'Use this credit card in the future'.
7. Click on Process Credit Card and hit Save. 
8. At last, click on Save and New or Save and Close option. 

This step will take the customer towards a successful payment of the desired amount.

Fix Pay Now link issues with your clients

In case your customer is receiving an error after clicking on the option Pay Now, apply the below steps: 

1. Confirm the details shared in the card information field must be of the Canadian Credit Card. It must have funds available to make the required payment. 
2. The customer must have cleared the cache and cookies. Now, submit the information again. 
3. You can manually process your customer's payment to get past the error.  

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Conclusion

We have successfully crossed every hurdle to bring you these legitimate solutions. In case you are looking for further help in the matter of QB errors, make a call to our professionals at +1(855)-738-0359. After considering the errors in QuickBooks, we have built a team of QB heroes to make your journey flawless in the world of QuickBooks.