As an Amazon 1P vendor, it is crucial to be well-informed about the various types of chargebacks that Amazon may impose. Amazon Chargebacks can lead to revenue leakage, significant time investment, and frustration for vendors. While each Amazon Deduction is unique, they generally fall into one of the following categories:
Purchase Order Issues:
This is the most common type of chargeback, encompassing instances such as failure to confirm purchase orders promptly, shipping excessive units, or violating the ship window guidelines. These issues can be efficiently managed and automated through iNymbus.
Receiving Issues:
Chargebacks may occur when shipments received at Amazon's Fulfillment Centers do not comply with requirements, such as barcode issues or labels missing vital information.
Packaging Issues:
Vendors need to ensure proper packaging practices, including the use of polybags where required and appropriate carton taping. Compliance with prep bag and hangar requirements is essential to avoid chargebacks. Additionally, vendors should be aware of Amazon's Frustration-Free Packaging (FFP) guidelines for larger items.
Advanced Ship Notice (ASN) Issues:
Accurate and timely creation and submission of ASNs through Vendor Central or EDI are essential to avoid chargebacks during the shipping process.
Transportation Issues:
Failure to follow routing requests or adhere to specified shipping and delivery fee policies for transported packages may result in chargebacks.
But there is good news! We at iNymbus have created 100% automated claims management software that can help you take the ‘grunt’ of grunt work. This powerful software is designed to be customizable to meet your company’s unique needs.
Click here to know how we helped D&H Distributing Automate Over 3000 Monthly Claims From Walmart.
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