What Is Next Gen 911 And What You Need To Know About It?

You probably have heard about 9-1-1 many times, but you are unsure of what it is exactly. We are here to clarify your doubts and answer all your questions about next-generation 911.

 

Ideally, the 9-1-1 system has been quite a success story since its inception in the 1960s. Nevertheless, the various advancements in modern communication called for more progress and there was a need for updated emergency response systems. This is where next-gen 911 comes in.

 

Next Generation 911 is a step further in the evolution of emergency and public safety services. The traditional 911 system was developed with the purpose of helping people in need and the next-generation 911 came into the picture to replace the conventional method and offer instant communication to the public and the public safety dispatchers.

 

With this system in hand, public safety authorities can offer reliable services nationwide and even worldwide. So, what is NG 911 exactly? Let us try to break down this concept in the following points.

 

It is a nationwide internet protocol (IP), meant to serve as an emergency communication system. It is designed to allow communication between the 9-1-1 caller, the 9-1-1 center, and first responders in the field through various forms of multimedia.

Whosoever is in need of an emergency service can now send photos, videos, and other forms of information to 911 professionals.

 

The person in need can send medical reports or information after a road accident.

The person in need can share photos of damage or fleeing suspect.

Can stream videos of emergencies.

 

All of this emergency multi-media can help the 911 team and other public safety professionals in assisting callers or speaking with first responders and also incident leaders. With advanced hardware and software in place, the entire system becomes more effective and efficient so that the safety authorities can offer the required emergency response to the people nationwide.

 

Most of the emergency calls made to ECCs and PSAPs are wireless. As most of us have moved to the use of smartphones, the public safety industry must also adapt to the change and offer the users safety with something that they use. So, the new communication tool is the best to serve the public.

 

While the traditional 911 system has served people for decades, it is now time to hand over the responsibilities to the next generation of 911 to help the recent and the upcoming generations.

 

David Asher is the author of this article. To Know more information about Next Gen 911 please visit the website.