Have you every tried doing a 9-1-1 call? Or did you see someone doing it? You may or may not have come across this number, but in the future or at least some point in life, you might need to make it to the emergency operations center by calling on 9-1-1.
The number plays a pivotal role in public sector, especially when it comes to the commitment of government to help the people in need who might be stranded at some deserted place or facing problems that need immediate solutions. So, we have chosen the topic of next generation 911, which is also known as NGA 911.
The technology in the public communication systems is called the most important one since emergency response vehicles were outfitted with mobile radios. Interestingly, a lot of people assume that they can text 911, but the capability is only being ushered in with NGA 9-1-1.
Let us walk you through what is this next generation 911 and how calling on this number will land you at the required emergency operation center.
Next Generation 911
Most of us know about calling on 911 and NGA is an advanced system. You can take it as a more enhanced system that is faster, more reliable, and can accept more than just voice calls. With the help of NGA 911, people can send photos, videos to 911 such as photos of any fleeing suspects, burglars, robbers, and more so that immediate action can be taken on this.
So, what is the use of such an advanced system? Nothing but massive improvements in public safety. Let us see what NGA can do further for us.
NGA 911 will enable better location tracking so that the call takers can locate persons quickly. The advanced call tracking system will allow for easy transmission of files such as building plans, floor plans, and also enable PSAPs to share information for better emergency response.
911 is something we do not give a thought to on a daily basis. But there are numerous examples of how emergencies can be improved using such systems and capabilities. For instance, think of some critical situations where it is a lot safer to communicate via text rather than calling someone.
Moreover, photos and videos also help people to share detailed information of the situation and by looking at the pictures, the public safety agents can reach out to the place easily hassle free. Also the persons of interests could be easily identified with photos and videos.
That said, NGA 911 can transform public safety response system. Let us embrace this new technology with open arms.
Discover more about Emergency Operation Center here.
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