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Bulk Voice Call Technology for Election Campaigns
In recent years, election campaigns have become increasingly sophisticated, leveraging various technologies to reach voters effectively. One such technology that has gained prominence is bulk voice call technology. This article explores the role of bulk voice call technology in election campaigns, its benefits, challenges, and future prospects. In...
CloudShope Technologies · 14 March · 1How to Improve Your Businesses Customer Support System with IVR
‍In today's fast-paced business environment, providing excellent customer support is crucial for maintaining a competitive edge. One technology that has revolutionized customer support is Interactive Voice Response (IVR) API. In this article, we will explore what IVR is and why it is important for customer support. We will also discuss the bene...
Maggie Bloom · 19 October 2023 · 5The Use of AI to Improve IVR System
You might pause and ponder how that works when you hear the terms artificial intelligence (AI) and interactive voice response (IVR) in the same sentence. Better customer experiences are delivered when an IVR system is combined with an AI engine; want...
Vitel Global India · 19 April 2023 · 7
IVR, driving contact center innovation, one call at a time
The legend of IVR Once upon a time, there was a human contact center agent. Soon, one agent became many. And so it went for a time. But then came Interactive voice response, or IVR, along with IVR testing solutions, and there was great rejoic...
nelliemarteen · 23 September 2022 · 31