Prevent Burnout As A Business Owner

At some point or another, it has happened to all of us. Burnout manages to sneak up on most of us when we least expect it, regardless of how structured and "professional" we aim to be at work. What i...
31 January 2023 ·
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· 12 · Mary Peck

What Is a Release Note

The technical documentation created and published in conjunction with the launch of a new software product or a product upgrade is referred to as a release note. It could be recent modifications, feature enhancements, or fixing bugs. It defines a new product in-depth or summarizes particular chang...
22 November 2022 ·
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· 38 · Mary Peck

From Multichannel to Omnichannel: A Complete Contact Center Transformation Guide for SMEs

In the current dynamic marketplace, businesses are striving to provide seamless and high-quality customer experience across all communication channels. It may seem daunting for small to medium-sized b...
10 October 2022 ·
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· 19 · Mary Peck