When was the last time you read an email you received? It's most likely within the last 24 hours. What about a text message? That is not very common. According to Gartner's survey, emails are opened roughly 20% of the time, while SMS messages are read up to 98% of the time. As a result, if you own a small business and want to ensure that your customers are reading your promotions, invoices, and special deals, using an SMS marketing tool is a good way to go.
There are a variety of SMS marketing applications available that allow you to send SMS messages to your customers without having to do any manual work. They enable you to send messages directly from the web app, connect them to your scheduling or booking system to automatically send reminders and receipts, create marketing campaigns with special offers, and otherwise automate your SMS outreach. We examined hundreds of the most popular solutions and present our picks for the six best SMS business apps in this article.
The 5+ best SMS apps for every business
AVADA SMS Marketing
AVADA Email & SMS Marketing is a leading web-based SMS app that provides one-on-one customer support and assists you in running mass text message campaigns. If you need to recover abandoned customer carts or remind customers about a new promotion deal, AVADA Email & SMS has the tools you need to deliver your message.
With the SMS Automation feature of AVADA Email & SMS Marketing, you can send follow-up messages to your customers. This feature allows you to send text messages to your customers in the same way that you can send emails. Text messages can be used for a variety of purposes, including abandoned carts, welcoming new subscribers, order follow-ups, up-sell, cross-sell, and so on.
SMS Newsletters can also be used to run sales campaigns. SMS can now provide a higher ROI than emails because it has a 98% open rate and a conversion rate of up to 45%.
Furthermore, SMS can be sent to an unlimited number of countries. You can send text messages to customers in up to 150 countries using AVADA Email & SMS Marketing. So you can definitely reach your customers no matter where they are.
Furthermore, sign-up forms make it simple to collect SMS numbers. To collect phone numbers, add a customer number field to your website's subscription pop-up form. The numbers obtained will be automatically matched with the countries to which they belong.
The best SMS app for small and medium-sized businesses.
Salesmsg
Salesmsg is an excellent choice for small businesses in the United States or Canada, but it is not available globally. Salesmsg has the most straightforward web app of any service on this list. The sidebar only has four tabs: conversations, contacts, broadcasts, and triggers. The way you integrate Salesmsg with other applications accounts for the majority of its strength.
As soon as you sign up, you are asked to create a local number. This is the number from which all messages will be sent, and you can assign a different number to each team member. You can also enable call forwarding so that when a customer calls your text number, the call is routed to your personal or business phone.
Salesmsg integrates with Outlook and Google Calendar out of the box to schedule appointments. When a customer texts you an appointment, simply click Book Appointment to add it to your preferred calendar. It integrates with CRM systems such as HubSpot, Pipedrive, and Zoho for more efficient customer management, allowing you to use your preferred CRM while Salesmsg handles text messages automatically. Salesmsg Triggers can also be used to create a web page where you can submit specific types of messages, such as appointment reminders.
The cost of Salesmsg is $35 per month for 750 text messages and a dedicated phone number. It then costs $0.025 per additional message, with an additional number costing an additional $10 per month. If you need to set up a larger volume, they offer customized solutions.
Conclusion: The best SMS app for small, local businesses.
ClickSend
Marketing campaigns are frequently carried out across multiple channels at the same time. If you want to combine SMS marketing with email, phone, and email campaigns, ClickSend is the best option. For example, you can send someone a text message with a brief description of a free offer and an email with complete instructions on how to obtain it. You can also set up an automated workflow so that if someone texts you, you can respond with an MMS or an email.
Each channel can be monitored independently. To send a text message campaign, select SMS then SMS Campaigns from the sidebar; to send an email, select Email Marketing then Email Campaigns. They also intend to integrate WhatsApp, Facebook Messenger, and other similar channels in the near future, so you'll be able to meet your customers wherever they are and whatever applications they're using. Of course, this type of outreach is just as valuable as your contact list: if you don't have both an email address and a phone number for those you're contacting, they'll only receive half of your marketing efforts.
Because ClickSend offers so much flexibility, it is more difficult to obtain than simpler services like TextMagic and SimpleTexting, which are discussed below. The sidebar is crammed with menus and submenus for SMS, speech, email marketing, transactional email, fax, letter, or postcard, as well as account information, integration, automation, and other features. They're all logically arranged—the only problem is that there are so many of them. You don't need 99 percent of what's on that sidebar if you're just trying to text your clients. Regardless, the solid aid documents available under the Support Articles will be your help.
ClickSend's SMS pricing begins at $0.0093 per message for the first 2,000 messages and decreases from there. If you're looking for an approximate monthly cost, it's $3.59.
In conclusion, the best SMS app for integrating with other marketing channels.
See more automated SMS applications here: https://blog.avada.io/resources/automatic-sms-apps.html
Thank you for reading
No comments yet