In the revolution of the new work landscape, Brother Printers are famous as one of the most demanded printers in the world. Simply put, the rise of Brother printers is in full swing. This printer is truly an innovative and advanced piece of printing device. However, it is respected in the printing world, but still, you may have to encounter Brother printer won’t scan.
If you have enthusiasm to be familiar with the solutions to fix this issue, we have got you covered. In this blog, you will surely come to know about the key reason why Brother printer won’t scan. Along with this, we have also outlined troubleshooting tips to resolve this issue.
Are you in a fix on how to solve Brother printer won’t scan issue? Rest Assured! This blog is a one-stop remedy to all of your worries! Let’s move ahead and explore the information given below.
Why Brother Printer Won't Scan?
Are you in trouble because Brother printer won’t scan? If so, you should be conscious of all the factors that could be at play. Here in this section, we have outlined a few common causes. Let’s keep an eye on them.
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Connection Issues:
If your printer is not properly connected to the computer, it may cause you to face an error namely - Brother printer won’t scan. Such a problem takes place if you have not inserted the USB cable into the correct power cord. Besides, the poor network connection can also be accountable for this.
This problem also depends on the model of your printer that you are using currently for all of your printing tasks.
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Scanner Driver Issues:
A few of the users have obsolete or malfunctioning scanner drivers. Due to such outdated or corrupted scanner drivers, your printer will not scan properly. This is the same as you have installed the outdated app of your device for your camera, and other networking devices.
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Network Configuration:
There are some individuals, who prefer to use a network-connected printer. And they are not aware of the exact way to connect their printer to the Wi-Fi network. Apart from this, they unknowingly misconfigure the network settings and their computer device’s settings.
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Scanner Settings:
It also happens with a few of the users who mistakenly misconfigured the settings of their scanners. This issue occurs with incorrect scanning modes such as - color, grayscale, and more. Except for this, if they choose the wrong resolution settings, they may also have to confront an issue namely - the Brother printer won’t scan.
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Compatibility Issues:
In rare cases, some printers have scanner software that is not compatible with the operating system that you use. It is all because of the automatic updates that come to your operating system.
When you update your OS as per the latest updates available, your older scanner software won’t run properly. As a result, you may have to confront scanning issues with your printer.
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Paper Jam or Obstructions:
There can be paper jams or a few more obstacles in the document feeder of your Brother printer. Because of this, the scanning area will prevent scanning. In such circumstances, in all your attempts, you have to suffer from scanning issues.
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Scanner Hardware Issues:
Does your printer have faulty or malfunctioning hardware components? If so, you may have to face several scanning issues. Such hardware errors can cause you a problem named - Brother printer won’t scan.
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Scanner Bed Calibration:
The scanner of your printer does not have calibration? Your printer will not scan accurately. Sometimes, you can be misguided because of not having the exact meaning of the instructions given in the user manual of your printer. The users also misread the steps mentioned in the manual on how to calibrate the scanner bed.
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Firewall or Security Software:
In case the firewall or security software on your computer device is enabled, it can interrupt the communication with the scanner. Due to this, the Brother printer won’t scan errors and can persist for a long time.
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Scanner Firmware Updates:
Are you not aware of the latest scanner firmware updates that come into appearance from time to time? It’s really a matter of worry. Because of this, you have to face software bugs or compatibility issues. One of the major problems that you will have to face is the scanning error with your Brother printer.
How To Solve Brother Printer Won't Scan Issue?
If you are facing the "Brother printer won't scan" issue, the one-stop solution is to try the fixes given below. This section is just like the most effective medicine for all of your physical ailments. So what are you thinking about? Be one step ahead, and go through the troubleshooting tips given below -
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Check Connection:
First of all, you need to make sure that the printer is connected to your computer and network or not. If it is not, you should verify the USB cable that you are using to connect both your computer and printer. But, in case you are using a network connection, you have to make sure that the printer is connected to the same network as your computer.
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Restart Devices:
In this step, you can turn off both your printing device and your computer device as well. Now, you need to wait for a few minutes. Later on, you can turn them back on. With a simple restart, you can resolve the issue namely - Brother printer won’t scan.
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Update Drivers:
Now, you need to ensure that you have the latest printer driver installed for your Brother printer. For this, you can visit the official website of Brother. Next, you can search for your printer model. After that, you have to download the latest drivers for your operating system.
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Check Scanner Settings:
Being a Brother printer user, you should cross-check if the scanner settings are configured correctly or not. All you need to do for this is, open the scanning software on your computer device and check the settings including - scanning mode, resolution, and file format.
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Verify Network Settings (if applicable):
A few of the printers are not connected to the network. If this case is with a Brother printer, make sure that the network settings are configured correctly. Thereafter, you need to check the IP address of your printer and also compare it with the IP address of your computer.
It will help you make sure that both devices are on the same network and escape you from the annoying issue - Brother printer won’t scan.
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Clear Paper Jams or Obstructions:
Does your printer have any paper jams or obstructions in its document feeder or scanner bed? If so, clear them carefully as soon as possible for you.
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Run Troubleshooter:
There are a few operating systems that have built-in troubleshooting tools for printers as well as for scanners. So, it will be best for you to use such tools to diagnose and resolve the scanning issues with your Brother printer.
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Check Firewall or Security Software:
A few users unknowingly enable the firewall or security software on their computer devices. So, if you want to escape from any blockage, you can temporarily disable the firewall or security software. Later on, you can try scanning again.
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Update Firmware (if available):
Don’t you want to come across the hassle of Brother printer won’t scan? The best way is to cross-check if there is any firmware update available for your Brother printer. Once you update your printer’s firmware, you can easily resolve every scanning issue or software bug.
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Contact Support:
None of the troubleshooting tips aforementioned works for you? You can contact Brother customer support for more help. They will provide you with additional troubleshooting steps. Along with this, you will also come to know about how you can repair or replace your printer if necessary.
Wrapping-up,
To be precise, after walking through this blog, you will be aware of the issue - Brother printer won’t scan. Unlike other electronic devices available, Brother printers can also give you trouble for some time. But, this blog will help you realize how fruitful this printer is to improve efficiency because of the portability feature that it has.
One of the best parts is that such a printing device allows you to minimize substantial costs. Along with this, you can also obtain more (ROI) return on the investment. Generally speaking, Brother printers are undoubtedly the simplest path to let you boost your productivity level.
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