Intuit designed QuickBooks to assist small businesses with their accounting by recording real-time transactions, automating repetitive tasks, managing payroll, or integrating with other applications to provide the best user experience. The software’s data is reliable and can be used to make informed business decisions. However, the software gambles with internal errors that can cause undesired situations for users while working on the software. QuickBooks error 1328 emerges when you try to install, uninstall or update the software and forces the process to stop. If this error causes you trouble while performing any of the tasks mentioned above, keep reading the blog to learn about its causes and the approaches to resolve it.
Give a call at +1 800-417-5147 to get this installation error eliminated by the QB support team.
About the issue
You’ll encounter this error while downloading the updates or installing/uninstalling QuickBooks. The software processes many files while executing any task, and any issues connecting to these files will result in errors. This installation error occurs when QuickBooks fails to update a .tmp file, after which you’ll receive an error message, “Error updating file C:\Config.msi\PTXXX.tmp.” The ongoing update or installation process will crash after the error message, and you’ll not be able to execute it successfully until this error is resolved from the software.
Reasons
The possible conditions that favor the development of this error are listed below-
• The Windows Firewall is restricting QuickBooks background processes on your PC.
• QuickBooks doesn’t have sufficient folder permissions to access the file that failed to update.
• Some QB program files are corrupted or missing due to a faulty software installation on your PC.
Solutions
The practical methods to deal with this installation error in QuickBooks are given below-
Solution 1- Prevent QuickBooks from getting blocked by the firewall
The software will fail to install or update if the Firewall blocks the software’s connection to the internet or stops the QB background processes. The software will malfunction after its background processes stop responding, and the update will fail. You can prevent this from happening by allowing QuickBooks to bypass the Windows Firewall by following the steps given below-
1. Go to the search panel and open Windows Defender Firewall.
2. Click Allow an app or feature through Windows Defender Firewall in the menu on the left.
3. Click on Change settings in the next window and search QuickBooks in the list of programs.
4. Mark the checkbox for Allow Access to prevent QuickBooks from getting blocked in the future.
5. Try to update QuickBooks again.
If the software fails to download the updates due to the error, follow the steps given below.
Read more :- QuickBooks 2023 won't open
Solution 2- Use the QB Install Diagnostic tool for Quick Rectification
The minor issues during the installation can be fixed using the QuickBooks Install diagnostic tool. Download the latest version of QuickBooks Tool hub on your PC and follow the steps given below-
1. Open the QuickBooks Tool hub app on your system and click on Installation issues.
2. Select QuickBooks Install Diagnostic Tool.
3. Wait until the tool fixes the issues.
The software will update/install after using the methods mentioned above.
Conclusion
You read the details of QuickBooks error 1328 in this blog, including the triggers that can develop this error in the software. The most appropriate counter methods are also mentioned in the blog, which can be used to rectify this error from QuickBooks.
If you still face issues while using the software, dial +1 800-417-5147 to approach a QB support team.
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