How to Resolve Orbi Router Not Connecting to Internet?

How to Resolve Orbi Router Not Connecting to Internet?
5 min read

Are you one of those, who just have owned the Orbi and struggling with Orbi router won't connect to internet? If so, then there is no need to get upset, as you arrived at the correct destination. Orbi is a WiFi system, that allows you to have a single network name and password. It provides security and high-speed internet to its customers. But as with other devices, the Orbi router is prone to errors. 

Many users reported, that they are struggling with the Orbi Router Not Connecting to Internet. There could be numerous factors that can lead to the not connecting to the internet problem. If you are also one of those who are facing the Orbi router won't connect to internet. You don't have to worry, we've got you covered. This problem is curable and can easily be fixed in a few simple and easy steps. If you don’t know how to fix the Orbi router not connecting to internet. Then simply go through the following step-by-step guide to get rid of the same problem. All you need to do is, have a glance below.

Why Does Orbi Router Won't Connect to Internet?

If you encounter a connectivity issue with the Orbi router, then this can occur due to a variety of reasons. Here are some common causes, that can lead to the router not connecting to the internet.

  • Defective connection.
  • Issue with the hardware or software.
  • The problem is with the device itself.
  • Internet Service Provider issue.

Methods to Fix the Orbi Router Not Connecting to Internet

It becomes easy to apply different fixes when we know the causes of the problem. Once you get familiar with the root causes, now it is time to move further to fix the problem. Follow the below fixes to resolve the Orbi router won't connect to internet. 

1. Power Cycle the Network Connection

Sometimes a simple restart fixes the problem. So, to fix the router not connecting to the internet, you need to restart the network connection. Here is how to power cycle the network connection.

  • Take out the power cable of the computer and turn it off.
  • Then from the Orbi router, unplug the cable and wait for some minutes.
  • After this, plug back the cable into the router.
  • Next, turn on the PC to see if the problem is solved or not.

2. Check your Internet Connection

If power cycling the network connection doesn’t work, then check your internet connection. Ensure you connect the router to the device correctly. In order to get a fast and stable internet connection.

You need to connect the device through an ethernet cable instead of a wireless connection. Moreover, you should also get in touch with your internet service provider and ask if there is a network outage.

If network outage is the problem, then all you can do is wait till the problem gets fixed from the end. Head over to the next fixes, if the problem is not with the internet connection.

3. Renew the IP Details

The next method to rectify the Orbi router not connecting to internet is to renew the Ip details. It is possible, that the problem is occurring due to corrupt IP settings. Below is how to renew the IP details.

  • Launch the Run box and type cmd, then click on enter.
  • Now in the command prompt window, enter any one of the following commands.
  • First is ipconfig /release
  • The second one is ipconfig /renew
  • After that, click on enter and a new IP address will be assigned to your device.

4. Check for Firmware Update

Another resolution to fix the Orbi router won't connect to internet issue is to check for any newly available firmware updates. Outdated firmware is also liable for the Orbi keeps forgetting internet connection.

However, the Orbi router downloads the firmware updates on its own, but sometimes, automatic updates don’t work. So, to get better connectivity, you need to manually check for the firmware update. If you find any available updates, then you can download and install them.

5. Factory Reset the Orbi Router

Last, but not least, try to reset the Orbi router and see if it works or not. Factory reset will reset all corrupt settings and bring it back to its default settings. Below are the steps to reset the Orbi router.

  • First, ensure that the power LED light on the router is on.
  • Next, take a paper clip and unwind it.
  • Now find the reset button on the back of the router.
  • After that, insert the paperclip on the reset button hole.
  • Then press and hold the reset button, till the LED on the router starts blinking. 

Sum up 

Fixing the Orbi router won't connect to internet doesn’t require too much work around. It is a quite simple task, all you need to do is follow the above-mentioned methods as given. Hope the above effective and effortless resolutions help you to fix the Orbi router not connecting to internet.

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Gracie Rose 2
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