Orbi extends your home’s Wi-Fi network throughout your home to provide a single WiFi network. With this, you have one network name and password and you don’t need to change network when you move around your home.
But what if the Orbi Satellite not connecting to router issue occurs unexpectedly? Well as like with other devices facing issues with the Orbi is quite common. If you are struggling with the same problem and wondering Why is Orbi Satellite not connecting to router.
Then there is no need to get worried, you arrived at the right place. Here you will get to know why this problem occurs and also get tried-and-true resolutions. Although facing issues with the orbi devices is very common.
But the good thing is that this Orbi Satellite not connecting to router is curable and can be fixed in a few simple steps. Go through the following troubleshooting methods, to rectify the issue you are suffering through.
Why is Orbi Satellite Not Connecting to Router?
There could be numerous reasons, that can lead to the same problem. If your router does not seem to be connecting with the satellite, a few things could happen.
So, before you start to find solutions, it is recommended to get familiar with the possible causes of the issue. Below are some common causes for the same problem.
- The satellite is not synced with the router.
- Other wireless devices interference.
- The problem might be with the power.
- Outdated firmware.
- Internet Service Provider issue.
- Incorrect placement of the satellite.
Methods to Resolve Orbi Satellite not Connecting to Router
Before you head over to resolutions to fix the problem, you have to check if there is any ISP maintenance or power outage currently in your local area. It is also possible that your operator is currently off, thus, you are unable to get any satellite to the router.
If there is an outage or maintenance issue, they will be most likely to be fixed within the estimated hours of the service. But if this is not the problem, then follow the below easy and effective resolutions.
1. Power Cycle the Router device
If the outage is not the problem for Orbi Satellite not connecting to router. Then before applying the further steps, you need to power cycle the router. Sometimes, a simple restart fixes all the problems. It will also discharge the satellite and renew the reception. Here is how to power cycle the Orbi router.
- First, press the hardware button once and wait for the device to shut off.
- Then Unplug the power adapter to the power source and wait for 5 minutes.
- After that, plug the power adapter back into the power course and turn it on.
- Ensure that you plug the router directly into the power source to prevent any malfunctioning.
2. Re-sync the Router with the Satellite
If power cycling does not help you, then try to resync the Orbi router to the Orbi satellite. Resyncing the device will renew the connection with the satellite and also bring back the health of the device. Follow the below steps to resync your router.
- For resyncing, you need to find the sync button on the back of the router.
- After this, press the sync button and hold it for at least a minute.
- Now if the LED of the router blinks twice, release the sync button.
- Then wait for a couple of minutes, so that the router reconnects with the satellite.
3. Update the Orbi Router Firmware
If still falling Orbi Satellite not connecting to router, try to update the Orbi router firmware. It is possible, that you encounter this problem occurs when you have missed several router firmware updates.
Outdated firmware data can cause disconnect and incompatible won’t pair with the Orbi satellite at all. To update the Orbi router firmware, here are the steps.
- Visit the Orbi router Settings app and head to the menu.
- From the menu, you need to browse the firmware version.
- Then click on Check for Update or the Find New Firmware option
- After that, install any firmware that was found.
- The router might take a longer time for bigger firmware updates, so be patient.
4. Factory Reset the Orbi Router
Another method to resolve Orbi Satellite not connecting to router is to factory reset the router. Factory reset will erase all the settings made by you. Below are the instructions to factory reset the Orbi Router.
- First, locate the factory reset button on the router, it is located at the back side of the device.
- Then with the help of a paper clip, press and hold the reset button for 15 seconds.
- After that, the router will start blinking rapidly or shut down, then release the reset button.
- Once the reset process is completed, you need to re-sync the orbi router and the orbi satellite.
Sum up
Generally, the Orbi Satellite not connecting to router occurs due to connectivity issues. Although there is no need to worry, the above easy and effective troubleshooting guide will help you out. Simply go through the above tried-and-true resolutions as given to rectify the not connecting problem.
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