If you have a SHEIN package missing, it can be frustrating, but there are steps you can take to track and retrieve it. Follow this step-by-step guide:
- Check your tracking information: Start by checking the tracking information provided by SHEIN. You can find this information in the order confirmation email or by logging into your SHEIN account and checking the order status.
- Contact SHEIN customer support: If the estimated delivery date has passed, or you see any discrepancies in the tracking information, reach out to SHEIN's customer support.
- Wait for a response: After contacting customer support, they may take some time to investigate the issue. Be patient and wait for their response.
- Check with the carrier: If the tracking information indicates that the package was delivered, but you haven't received it, check with the carrier to confirm the delivery details.
- Check your delivery address: Double-check the delivery address you provided to SHEIN. Ensure that it is accurate and complete. Sometimes, packages get misdelivered due to address errors.
Remember that the steps and policies may vary depending on your location and the shipping carrier used. Always keep track of your order's tracking information and stay in touch with SHEIN's customer support for the most up-to-date information on your missing package.
No comments yet