Methods to Resolve the Error Initializing QBPOS Application Log

Methods to Resolve the Error Initializing QBPOS Application Log
4 min read
17 February 2023

The QBPOS feature in the QB Desktop application is used to perform many functions, like scanner tag filtering and charge card preparation. When there are issues while accessing the QBPOS feature, it can lead to the error initializing QBPOS application log message on your screen. This issue can prevent users from making entries to the sales data and can be rectified with the help of a few troubleshooting steps. In this article, we will provide you with the best solutions to address the QuickBooks POS application log error. 

You can reach out to us at +1-855-948-3646 to get assistance from our team of QB experts in case you are unable to perform the steps or resolve the error message on your own.

Point of Sale Application Log Error in QuickBooks: Possible Reasons & Causes

The QBPOSSHELL has stopped working issue can arise due to the following common factors –

  • Your QuickBooks Desktop application has become outdated, and you need to download the latest updates to run it correctly.
  • The QBPOS shell folder is damaged, and it is not running correctly, leading to the application log error.
  • You are not running the QBPOS feature by accessing your admin rights, and it is causing restrictions in the application. 
  • The application is not installed correctly, and the installation files might be damaged or missing from the system.

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Effective Methods to Resolve the QuickBooks POS License Manager Initialization Error

Error while initializing QuickBooks POS application can be easily dismissed by using the methods given below –

Method 1 – Create a New Admin User Account to Access the POS Feature

You need to run the POS feature as a Windows admin by creating a new account.

  1. Go to the lower-left corner of your computer Desktop and right-click the Start button to access the Control Panel.
  2. Click the User Accounts and Family Safety option and select the User Accounts option to add a new user. 
  3. Hit the Add a New User option from under the Manage Accounts section and select Sign in without a Microsoft Account link.
  4. Select Local Account to enter a user name and leave the password field blank, followed by hitting Next.
  5. Select Finish and restart your computer to sign in to QB using the new account and open the QuickBooks POS feature.

Related article:- QuickBooks desktop update error 15240

Method 2 – Configure the QBPOSSHELL Folder from the Windows Task Manager

To resolve the QuickBooks point of sale has run into a problem error message, you need to fix the shell folder.

  1. Press the CTRL + ALT + DEL keys to open the Task Manager and choose the Processes tab to right-click the QBPOSShell folder. 
  2. Click End Process and open windows explorer web browser to make sure Windows is displaying the Hidden Files and Folders.
  3. Choose the View Tab and click the Radio button, followed by hitting Apply & OK.
  4. Go to C:\ Users\ [User Name]\ AppData\ Local and click on Intuit to find the shell folder. 
  5. Press Rename to modify the folder name as configold and end the modification process. 

Conclusion

You can use the methods provided above to resolve the error initializing QBPOS application log. If the issue persists, you can reach out to us at +1-855-948-3646 to get assistance from our QB technicians. 

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