Practical methods to resolve QuickBooks error 80070057

Practical methods to resolve QuickBooks error 80070057

QuickBooks has been the leading software in this category because of its vast userbase with different types of users, including small businesses, entrepreneurs, etc. The software successfully executes relentless accounting and handles related monetary processes. Data is stored in the form of company files which can be opened or shared in the software, but the user might sometimes face issues while accessing these company files. Any problem while connecting to the company file can cause errors like QuickBooks error 80070057, which restricts the user from opening their company file and can affect the business. If your QuickBooks is suffering from similar problems, read the blog to know about its causes and some easy ways you can get rid of this error.

Our QB support team is always available at +1-888-704-1357 to resolve QB-related issues.

About the error

QuickBooks employs a multi-user network to share data between the server and workstations. This allows multiple users to work on the same file at the same time. This error occurs while accessing a file located on a different computer. The software is not able to connect with the file or cannot access the multi-user network. Error codes will appear on your screen when you click your company file to open, and the software might also turn unresponsive.


Some reasons that might be responsible for the development of this error are-

  • The company file you tried to open is damaged and unsupported in QuickBooks, or it doesn’t exist in the location specified in QuickBooks,
  • The Network descriptor File(.nd) has been damaged due to data corruption in your hard drive.
  • You are using an outdated version of QuickBooks on your PC.

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Here are some of the methods that can remove this error from the software quickly-

Solution 1- Rename the Network descriptor file and scan it in Database Server Manager

The network descriptor file is crucial for successfully operating the multi-user network; any issues with this file can cause the whole network to suffer, which causes several errors to develop in QuickBooks. Locate the file in your QuickBooks folder and follow the methods below to rename the file and scan it again using DBSM-

  1. Search the files with your company file name and extension .nd. For e.g.-Companyfilename.ND
  2. Right-click on the file and select Rename in the list.
  3. Type .old to the file name at the end.
  4. After saving the file, open the QuickBooks Tool hub,
  5. Click on the Network Issuesoption and select QuickBooks Database Server Manager in the drop-down menu.
  6. Locate the folder carrying your .nd file and click Start Scan.
  7. After the scan is complete, open your QuickBooks again.

Try the next solution if you still face issues while accessing your company file in the software.

Solution 2- Verify the location of the file and run QuickBooks in administrator mode

The default location for your company file set in QuickBooks is C:/Users/Public/PublicDocuments/Intuit/QuickBooks/Company Files. Make sure the file exists here, and then run your QuickBooks in administrator mode-

  1. Go to the search panel and type ‘QuickBooks.’
  2. Right-click on the QuickBooks icon in the search results and select Run as Administrator.
  3. Retry to open your company file in QuickBooks.

After using these methods, the company file will open without issues in QuickBooks.


This was everything about along with the causes for this error to develop in your QuickBooks. The methods to get rid of this issue were also mentioned, and we hope you executed them in your system and the error was removed.

Any further assistance with your queries is available at +1-888-704-1357 by our QB support team.

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