The user interface of QuickBooks is designed to make it easy to use even for people who do not have expertise in accounting and other bookkeeping processes. The software simplifies the whole process and presents complex tasks in the form of an account report, which the user can use to track their business performance. QuickBooks has to deal with internal errors that can trouble the users while working on the software. QuickBooks Error 6010 is one such error that restricts the user’s access to the company file. If you also faced this issue on your PC, keep reading the blog to find out its causes and the procedure to fix it.
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About the issue
You’ll face trouble when you try to access your financial data in the company file because of this error. The chances of receiving this error increase if QuickBooks fails to connect to the multi-user network. This is primarily due to interruptions from the antivirus installed on your computer or the Database Server Manager that has stopped running in the background. In return for your attempt to open your company file, you’ll receive an error message prompting you to reinstall QuickBooks on your computer.
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The following reasons are responsible for developing this error in QuickBooks-
- QuickBooks is not able to connect to the multiuser network due to restrictions from the security software installed on your computer.
- The Database Serve Manager has malfunctioned and stopped running in the background.
- The Network Descriptor file is missing from its location or has incurred damage.
The methods mentioned below will help you eliminate this error from QuickBooks-
Solution 1- Use QuickBooks in Administrator mode
Using QuickBooks in Admin mode prevents it from getting interrupted by any other program running on your computer. Special permissions are granted, allowing it to access the company files inside the folders without worrying about folder permissions. Follow the steps given below to use the Administrator mode-
- Go to the search panel and type ‘QuickBooks.’
- Do not open the program; instead, right-click on the QB icon.
- Select Run as administratorfrom the options.
- Try to access the company file after QuickBooks runs in admin mode.
If the issues persist while opening the company file, try the next method.
Solution 2- Rename the Network Descriptor file
The Network descriptor file(.nd) is responsible for establishing a connection with the company file hosted in a multi-user environment. If this file deals with any issues, the multi-user network is directly affected, causing the user to face an error while opening the company file. Follow the steps given below to fix this issue-
- Go to the folder containing your QuickBooks files.
- Search for a file with the same name as your company and extension .nd.
- Right-click on the file and click Rename.
- Add ‘.old’ at the end of the file name.
The error will be fixed after using these methods.
This was all you need to know about QuickBooks Error 6010. You are now aware of the reasons for this error and the methods to counter it. We expect the methods to be easy for you to execute, and the error is now fixed after using them.
You can talk to a QB ProAdvisor expert at 1-855-856-0042 for any more queries regarding this error.