Here’s What to Do When QuickBooks Subscription Has Lapsed

Here’s What to Do When QuickBooks Subscription Has Lapsed
4 min read
05 October 2023

Are you experiencing a 'QuickBooks subscription has lapsed' error when logging into QuickBooks? If Yes, don't worry. It won't affect your data; to fix this error, follow this guide thoroughly.  

'Subscription has lapsed or expired' error encounters when logging into QB as an admin or performing any related actions, preventing you from using the program. This error appears on your screen with an error message that reads, 'Your QuickBooks subscription has lapsed.' The main reason behind this interruption is either your QB subscription has expired, or there are some issues with the installation file of QB. Follow this troubleshooting guide to eradicate this error without any data damage. ‘

Appearance of subscription error affects your workflow and interrupts your ongoing operations. Dial +1(855)-955-1942 and connect with QB experts and let them handle this error for you

Know the Reasons Why Subscription Lapsed in QuickBooks Desktop

Go through the below-mentioned pointer to learn about the possible reasons that trigger subscription errors in QuickBooks: 

  • If your QuickBooks subscription has expired, it will trigger the subscription error when opening QB. 
  • QuickBooks Desktop saves the product and license file on the hard drive. Any issues with this file prevent you from opening QuickBooks. 
  • Not having a proper/active internet connection or incorrect connection settings can be the reason why subscription error is encountered. 

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Suitable Solutions to Fix 'Subscription Has Lapsed or Expired' Error in QB  

Below, we have mentioned some suitable solutions that will help you fix QB's 'subscription has lapsed or expired' error. Follow each of the steps mentioned below with utmost care:

Note: Make sure you have an active QuickBooks subscription and use an active internet connection when opening the QuickBooks program. 

Solution 1: Restore the Product and License File of QuickBooks 

Here are the steps you should follow to fix the QuickBooks file where it saves the product and license information: 

  • Note down the product and license info of QuickBooks. 
  • Close the QuickBooks program and open the Windows 'Start' menu. 
  • Type 'Run' in the search field and open it. 
  • Further, in the search box of Run Command type, C:\ProgramData\Intuit\Entitlement Client\v8 and hit 'Enter.'
  • Look for the EntitlementDataStore.ecml file in the prompted folder and right-click on it. Select 'Delete' from the pop-window options and click 'OK' when asked to confirm. 
  • Now, open the 'QuickBooks Desktop' and go to the company file. 
  • Enter the product and license info to register it again.  

Solution 2: Review and Correct the Internet Connection Settings 

The incorrect internet connection settings might prevent you from opening the program and trigger a subscription error in QuickBooks. To correct these advanced connection settings, follow the steps mentioned below: 

  • Select the 'Help' menu in QuickBooks. 
  • From the dropdown menu, select 'Internet Connection Setup.'
  • Further, select 'Use my computer's internet connection settings to establish a connection when this application accesses the Internet' and click 'OK.'
  • Now, select the 'Advanced Connection settings.'
  • From the prompted window, move to the 'Advanced' tab and select 'Restore Advanced settings.'
  • Select 'OK' to save these changes and click 'Done.'
  • Now, update your QuickBooks and try again to launch it. 

After following this guide, we hope the 'QuickBooks subscription has lapsed' error is fixed. But if this error persists, you should get help from experts. Dial +1(855)-955-1942 and contact a team of QB experts for the same. 

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Oscar Joe 2
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