NGA 911 for Emergency Dispatchers

3 min read

Most of us are familiar with the term NGA-911 and we know it is a recognized term in the public safety landscape. As emergency callers try to be more mobile these days, such quick and efficient dispatch systems are the need of the hour. Amongst all of them is NGA 911 and Bayan 911. The dispatchers who are still stuck with the old dispatchers are unable to meet the demands of today’s digital society.

Telecom becomes the first line of communication during an emergency and thus, switching to updated infrastructure with Next generation 911 technology is essential for dispatchers to provide quick and on time response to the members of the community.

That said, let us have a look at what is NGA 911 and why is it different from the outdated emergency response systems.

The next generation 911, or NGA 911 or Bayan 911, is a simple upgrade to the general 911 system supporting digital technology. While with the earlier systems, the callers could only speak on the phone, with the new technology, they can also send SMS and even multimedia messages if required. The latest network is purely based on the digital technology and the networks are based on the cloud.

As the new technology is digital, it supports all kinds of static as well as dynamic messages and people can send this vital information to emergency dispatchers in real-time. The types of media that NGA 911 can support are real-time text messaging, voice messaging, photo sharing, live video streaming, and voice-to-text messaging.

Now imagine the extent to which NGA 911 has made the life of the emergency dispatchers and the residents easy. Whether it is a murder, a robbery, or any natural calamity where people are stranded into, such advanced calling systems gives the power to the sender and the receiver to observe the situation carefully. As the dispatchers know the exact location and the amount of damage done, they can come prepared with a bigger team and ensure that everything is catered to in time.

Also, such an initiative works well when the federal government, state, and local government work in tandem. The ultimate goal of NGA 911 is to improve the safety of the public by offering a more effective and efficient emergency communication system. Such an advanced emergency response system has the potential to replace the older 911 across the country.

The time has come when we adapt to such cloud-based technology that is safe and accurate. We are here to help people who need help and are stuck in difficult situations. Come to us to discover the potential of NGA 911.

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Joan Smith 2
Joined: 1 year ago
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