The Quickbooks Payroll error Code 12031 usually arises when the QB users try to attempt to refresh the QuickBooks software or while refreshing the QuickBooks payroll services. This frustrating QuickBooks error is caused when there is a network timeout; it puts the QB users in hassle while operating the QuickBooks software; it also occurs when the firewall & other system security software are highlighted in trouble due to improper or incorrect configuration. To learn more about this error, follow the article to the end.
If you are unable to follow the steps, you can call us at +1-855-738-0359 to get guidance from our support team.
Solutions to Rectify Error Code 12031 of QuickBooks
Let us look at the solutions that will help us to eliminate the 12031 error QuickBooks in no time.
Solution 1: Select the Correct Internet Connection Settings in QuickBooks Desktop
You can try updating the Internet Connection Settings if the update process is interrupted by the error code 12031 QuickBooks; this is how you can perform these steps.
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To access QuickBooks Desktop, click Internet Connection Setup under the Help tab and press Use My Computer's Internet Connection Settings.
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Hit Next, click Done and try to run the QuickBooks update once again.
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If the Update QuickBooks window still displays errors like 12031, follow the next troubleshooting step to rectify the error.
You may additionally learn: chase :- QuickBooks Error code 6129
Solution 2: Run the QuickBooks Updates in Windows Safe Mode
The safe mode of the Windows operating system allows only certain programs to run in the background, so this is a great way to install QB updates successfully without the 12031 error QB. Therefore, if the above solution does not work in your favor, we suggest following this method.
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Hit Windows + R keys on your keyboard and then enter msconfig.
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Press OK or click Enter on your keyboard to access Windows System Configuration Window.
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Locate the Boot tab and, under the Boot Options, unmark the Safe Boot option.
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Tap on Apply, click on OK to save changes, and restart your computer.
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This time the system will boot in safe mode and once the system is started in Safe Mode, try to run the payroll update once again.
Solution 3: Install a Digital Signature Certificate to Resolve the Error
Let us look at a different solution to fix the 12031 error QuickBooks. First, installing the digital signature certificate verifies the system that it can trust the update process of QuickBooks.
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Navigate to the C:\Program Files\Intuit\QuickBooks, and on finding the QBW32.exe file, right-click on it and choose the Properties option.
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Use the Digital Signature tab and confirm that Intuit is specified in the signature list.
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Click on Details, and select View Certificate once you are present in the Digital Signature Details window.
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Now, use the Certificate window to choose the Install Certificate option and keep selecting Next until you see Finish.
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Then, press the Finish button and, finally, restart the PC.
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Access QuickBooks and now try downloading the updates.
Conclusion
If you are encountering Quickbooks Payroll error Code 12031 then don't panic because, with the help of this article, you can resolve it effectively. However, if the error appears again, you can call us at +1-855-738-0359 to get immediate attention from our technical team.
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